Privacy Policy

Security and Privacy Measures

F1e Technologies is committed to respecting the privacy of every person who shares information with our Company. Your privacy is important to us and we strive to take reasonable care to protect the information we receive from you.

This Privacy Policy applies to all our employees, customers, and any other persons who disclose their Personal Information (as defined below) to the Company such as vendors, suppliers, distributors, licensors, licensees, agents, representatives, sub-contractors, or advisors of the Company.

We continuously collect and generate various data points about you. Data, by which you are identified, is termed as “Personal Data.” Personal Data does not mean information that is freely available or accessible in the public domain.

Your privacy is of utmost importance to us and thus protection of your data is a key commitment from our side.

In addition, we are governed by the provisions of applicable law in India which includes the Information Technology Act 2000 and the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 to maintain the privacy of your Personal Data.

The Personal Data we may collect from you includes:

  • Personal details (e.g., name, contact details including address, date of birth, documents such as identity card/passport details/Aadhaar details/PAN/Voter ID/driving license, and/or education details) provided by you to us to avail various products/services from us.
  • Your details including transaction history, contact number, email, profile photo, country code, balances, and payment details for effecting the transfer of monies through payment channels to us.
  • Images of documents/photos required to avail any of our products/services.
  • Voice recordings of our conversations with our customer care agent to address your queries/grievances.
  • Employment details (e.g., occupation, positions held, employment history, and/or benefits) as part of our record retention for credit/various product evaluations or required under applicable law including Prevention of Money Laundering (Maintenance of Records) Rules, 2005.
  • Opinions provided by you to us by way of feedback or responses to surveys.

Usage of Your Data

We may use your Data in our business activities for providing our products/services and to perform, among other actions, the following:

  • To facilitate the transactions or report on these transactions.
  • To undertake research and analytics for offering or improving our products/services and their security and service quality.
  • To check and process your requirements submitted to us for products/services and/or instructions or requests received from you in respect of these products/services.
  • To share with you, updates on changes to the products/services and their terms and conditions.
  • To operate and improve our services.
  • To take up or investigate any complaints/claims/disputes.
  • To respond to your queries or feedback submitted by you.
  • To verify your identity for us to provide products/services to you.
  • To carry out credit checks, screenings, or due diligence checks as lawfully required by us.
  • To monitor and review products/services from time to time.
  • To undertake financial/regulatory/management reporting and create and maintain various risk management models.
  • For conducting audits and for record-keeping purposes.
  • For selective offers and promotions.

Data Protection Policies

Confidentiality First

  • We treat all client data with the highest level of confidentiality.
  • We strictly adhere to non-disclosure agreements and confidentiality clauses.

Clear Data Purpose

  • We clearly define the types of data we collect and the purpose behind each collection.
  • We only collect data necessary for providing surveillance services.

Rock-Solid Security

  • We use strong encryption to protect data during transit and while stored.
  • Regular security assessments and audits keep our systems secure.

Authorized Access Only

  • Access to client data is restricted, and only authorized personnel have access.
  • We follow role-based access controls for enhanced security.

Minimal Data, Maximum Security

  • We collect and retain only essential data needed for surveillance.
  • Regular reviews help us identify and delete unnecessary data.

Data Accuracy Assurance

  • We have procedures to ensure the accuracy of collected data.
  • Clients can update or correct their information as needed.

Privacy Regulations Compliance

  • We strictly follow international and local privacy regulations (e.g., GDPR, HIPAA).
  • We stay updated to ensure continuous compliance.

Be Prepared

  • We have well-defined procedures for handling data breaches or security incidents.
  • Clients are promptly and transparently informed in case of a breach.

Employee Training

  • Our employees undergo regular training on data protection policies and best practices.
  • Continuous awareness campaigns keep our team informed about evolving threats.

Client Communication

  • We obtain explicit consent from clients for data processing activities.
  • Clients are informed about how their data will be used and for what purposes.

Compliance with Privacy Regulations

Legal Commitment

  • We fully comply with international and local privacy laws to safeguard personal data.

GDPR Adherence

  • Our practices align with GDPR principles, ensuring lawful and transparent data processing.

Transparent Processing

  • Clients are informed about data collection purposes, and explicit consent is sought.

Data Minimization

  • We collect only necessary data, minimizing the amount of personal information processed.

Respect for User Rights

  • Individual rights regarding personal data, including access and correction, are respected.

Incident Response Plan

  • We have a well-defined plan for addressing data breaches, ensuring swift resolution.

Regular Audits

  • Internal audits are conducted regularly to assess and maintain privacy regulation compliance.

Continuous Education

  • Our team stays educated on evolving privacy regulations, ensuring up-to-date practices.

We at F1e Technologies, Lucknow, are dedicated to ensuring your privacy and security. Your trust is our highest priority.



Contact us

You may contact us on any aspect of this policy or for any discrepancies/grievances concerning your Personal Data, by writing to our Grievance Officer at:

F1e Technologies,

N0. – 568 Kha/187 (Old 488), Geeta Palli, Alambagh,

Lucknow (U.P.) – 226005 

Email – contact@f1etechnologies.com